London

Balnae Limited T/A Ripples

26 England's Lane
Belsize Park
London
NW3 4TG

Phone: 020 7449 9594
Email: london@ripples.ltd.uk

Monday - Friday: 9.00am - 5.30pm
Saturday: 9.00am - 5.00pm
Sundays & Bank Holidays: Closed

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Meet the team

Our London showroom is located in the heart of bustling Hampstead which is also home to an array of independent boutiques, cafés and bistros. Showroom Owner Lisa joined Ripples over 20 years ago, following in the footsteps of her parents who started the company back in 1989. Lisa is ably supported by Senior Designer Jo who has been a part of the Ripples team for over 10 years and who boasts many prestigious industry awards for her designs. Roberto joined the team as a Designer in 2023.

 
 
Ripples London Showroom Owner, Lisa

Lisa - Showroom Owner

 
Ripples London bathroom senior designer, Jo

Jo - Senior Designer

 
 
 
 
London Testimonials Slider

“Fantastic service and fantastic result.
Rarely one to leave a review, but the service we've received from designer Jo Sangster and store principal Lisa in the Belsize Park branch has been second to none. Impeccable customer service and attention to the design detail from the outset, Jo has helped deliver 5 terrific bathrooms for our full house renovation. It has been a joy to work with them, always helping with trouble shooting, when the trouble was not caused by them, going the extra mile, visiting site and holding my hand through the ups and downs of a long running project. Jo has excellent communication and organisational skills and expertly liaised directly with our builders as needed. Fabulous range of products available too. I cannot recommend Jo and Ripples Belsize Park highly enough.”

-Ripples London client, Kate

“Joanne, who works at the London Ripples store, was incredible. She has supported us throughout the project by bouncing back and forth a lot, but she has always made time for us and made the process easy. We look forward to using Ripples again.”

-Ripples London client, Hayley

“Everything was terrific. From the initial bathroom design, to quality of products, to value for money, to patience with our questions and immediate response to any (minor) issues. We’re thrilled with our new bathroom and really grateful for all the help and advice from the Ripples team in Belsize Park, especially Lisa, who went out of her way to make sure we had the space we wanted within the budget we could afford.”

-Ripples London client, Deborah

“Wonderful experience in Ripples London. Highly recommended to anybody wishing to refurbish their house or flat. Joanne a total star!! Thank you!”

-Ripples London client, Fabian

“Great experience from design to finish. With the help of Joanne, we were able to build our dream bathroom. Joanne understood the style we wanted and gave us great advice throughout the process. The Ripples installers were also fantastic - tidy, clean and always ready to hear our thoughts as the process went along. Thank you Ripples!”

-Ripples London client, Millie

“We worked closely with Jo to redesign and install a new 2nd bathroom. Like everyone else (I am sure), we wanted a 'designer' bathroom on a moderate budget. Jo listened and, sticking to our budget, made excellent recommendations where we could save and where we should spend a little extra. We came in (more or less) on budget and were over the moon with the end result. Jo was always available - pre-sale, design, install and post-sale. Ripples works closely with an expert contractor and it's clear they have a very good working relationhsip. The project finished on schedule and the workmanship was 10/10. I have no hestitation recommending their services. We will be using them again.”

-Ripples London client, Ian

“Had an absolutely brilliant experience of working with Ripples. Jo was super friendly and helpful, listening to our input, and then providing expert guidance around choices and options. Her designs were not only beautiful, they were also super detailed which made installation really clear and easy for our contractors. All the products were really great quality, the after-sales care has been fantastic, and we couldn't be happier with our final bathrooms. Jo really took the stress out of everything, and provided original creative input while staying true to our original vision. I would highly recommend her and the Ripples team to anyone.”

-Ripples London client, Claire

“I worked with Joanne at the London Showroom and couldn't be happier. Very responsive, customized, and client-focused service. Timely and flexible. They managed the process from start to finish and I'm very pleased with the final result.”

-Ripples London client, Jack

“Ripples is the most professional bathroom shop in the NW London area. Lisa looked after me and really made a huge effort to find what I was looking for. Ripples is an excellent local company that I would highly recommend. Their service and after-service are great. Their knowledge about both product and design is to be admired. Not necessarily the cheapest but definitely the best!”

-Ripples London client, Louis

“Recently worked with Joanne at Ripples, Belsize Park and had a brilliant experience. Collaborative, helpful, experienced and passionate. Would absolutely recommend.”

-Ripples London client, Emily

“Our experience with Ripples has been incredible. We tried a number of places but only Ripples could design our perfect bathroom. This was mainly due to Jo who listened to what we needed, gave us great ideas and created a fantastic bathroom. Ripples were also very understanding when our project was delayed. I’ve personally recommended them to a couple of friends already.”

-Ripples London client, Aidan

“We had a fantastic experience. Throughout each stage of the process - initial consultation, design, installation, post-installation - we were listened to and able to raise any issues, concerns or questions. Timeframe and costs clearly set out and stuck to - no unexpected surprises. Finished product matched up exactly to the design proposal. Installer took time to explain every part of the process and where and how adjustments needed to be made. I don’t think we could have asked for anything more from Lisa and the team. Would definitely go back again if further work was needed on our property.”

-Ripples London client, Adam

“Thank you so much for designing my shower rooms. They are to be proud of and I shall enjoy using them. It has been a pleasure to work with you. I wish everyone was so positive, efficient and helpful…”

-Ripples London client, Cynthia

“Lisa at Ripples London helped us with two new bathrooms, including providing invaluable design suggestions and ongoing practical advice. She turned orders (and changes to orders) round speedily and ensured the efficient delivery of items we had ordered. She was a delight to work with and I have no hesitation in recommending her.”

-Ripples London client, Amanda

“I had a fantastic experience with Ripples for my recent en-suite project. I originally approached them as I had seen some tiles that I liked on Pinterest. Jo was my main contact and she was fantastic from start to finish. I didn't want the hassle of trying to source products from lots of different places and she put together a design and a product list that even included grey grout to go with the tiles, tile trim and matching sealant. The devil certainly is in the detail and the finished product is outstanding.”

-Ripples London client, Kate

“I recommend Ripples to all my friends. Lisa and her team have created two beautiful bathrooms for us (the first one 16 years ago and a new one this year). I'm impressed by their design, the quality of all the products and the thought and care that goes into the whole process. Plus we've received excellent aftercare and we're thrilled with our bathroom.”

- Ripples London client, Jo

“Jo at Ripples London guided us through the design of our bathroom and cloakroom. She came up with innovative and helpful suggestions and then worked closely with our contractors to ensure a successful finished product that we’re so happy with. Throughout the process she was friendly, professional and a problem solver.”

- Ripples London client, Graham

“I loved the result of my bathroom renovation! Everything is gorgeous and it has elevated the whole house to a new level. Lisa was helpful the whole way through and really is an expert in her field.”

- Ripples London client, Nita

 
 
 

Useful information

WHERE TO PARK

The showroom is conveniently located a few minutes walk from Belsize Park and Chalk Farm tube stations. If you are driving to visit us, there is on-street metered parking opposite the showroom.

ACCESSIBILITY

Our showroom is located across 2 floors; the ground floor is easily accessible for wheelchairs and prams however the lower flower is only accessible via staircase.

DOGS

We welcome well-behaved dogs in our showroom.